Terms and Conditions

Last Updated: March 21, 2025

Welcome to Indi Italiano Cafe (“we,” “us,” “our”). These Terms and Conditions govern your use of our website https://www.indiitalianocafe.com (“Website”) and any related services. By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. Definitions

• “Website” refers to https://www.indiitalianocafe.com.
• “User,” “you,” or “your” refers to any individual or entity accessing or using the Website.
• “Services” include food orders, reservations, and any other offerings provided by Indi Italiano Cafe.

2. Use of the Website

a. Eligibility

You must be at least 18 years old to use our Website. By accessing or using the Website, you represent and warrant that you meet these eligibility requirements.

b. Permitted Use

You agree to use the Website only for lawful purposes. You agree not to:

• Use the Website for any fraudulent or unlawful activity.
• Attempt to gain unauthorized access to any part of the Website.
• Use the Website in any way that may harm, disrupt, or impair the Website’s functionality.

3. Orders and Payments

a. Placing Orders

• You may place an order through our Website for dine-in, takeaway, or delivery services.
• Orders are subject to availability and confirmation by Indi Italiano Cafe.

b. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
• We reserve the right to modify prices and services at any time without prior notice.
• Payments are securely processed through third-party payment gateways. We are not responsible for any issues arising from payment processing.

c. Cancellations and Refunds

• Cancellations are permitted within a limited timeframe after placing the order. Once an order is prepared or dispatched, cancellations may not be possible.
• Refunds, if applicable, will be processed according to our Refund Policy.

4. Reservations

• Reservations can be made online through the Website.
• We reserve the right to cancel or modify reservations due to unforeseen circumstances.
• Customers are expected to arrive on time for their reservations. Delayed arrival may result in the cancellation of the reservation.

5. User Accounts

a. Account Creation

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password.

b. Account Termination

We reserve the right to terminate or suspend your account if:

• You violate these Terms and Conditions.
• We detect suspicious or fraudulent activity.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Indi Italiano Cafe and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
• We make no warranties or representations about the accuracy, reliability, or completeness of the content on the Website.

8. Indemnification

You agree to indemnify, defend, and hold harmless Indi Italiano Cafe, its affiliates, employees, and agents from any claims, losses, liabilities, or expenses arising from:

• Your violation of these Terms and Conditions.
• Your use of the Website or Services.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. You access these links at your own risk.

11. Termination and Suspension

We reserve the right to:

• Terminate or suspend access to the Website without prior notice if you violate these Terms and Conditions.
• Refuse service to anyone for any reason at any time.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

13. Amendments to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after such modifications constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Indi Italiano Cafe
SNDT Woman’s College Ground Floor,
Shop No. 15, Cama Lane,
Ghatkopar West, Mumbai 400086.
Email: indi.italiano@gmail.com
Website: https://www.indiitalianocafe.com

By using our Website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.